This privacy policy explains what personal information is collected through this web site, how that information is used, to whom it’s disclosed, and how it’s safeguarded. This policy applies only to personal information collected through the web site and microsites of NxQ that display or link to this policy. By “personal information”, we mean your identifying information – name, address, email address; and possibly descriptive information; like City and Country.

We may refer to Neutronix Quintel as “NxQ” “we,” “us,” or “our” throughout this privacy policy.

This privacy policy answers these questions:

  • What information is collected directly from you and others through this site?
  • What information do we observe or collect through technology?
  • What choices do you have over how your information is used?
  • What is the policy for visitors from outside the U.S.?
  • How do we secure your information on our site?
  • Whom may you contact with questions or concerns?

What information is collected directly from you and others through this site?

We collect personal information directly from you to do all the things typically associated with electronic commerce web sites. Examples of the information we might collect include name, telephone number, email address, country, purchase and ordering information. In case of mobile solutions, we also collect IMEI(Hash), device models, OS versions and carrier codes.

This information is collected only through making an account or registering your product through the web.

We use this information to do things like:

  • Process your online orders
  • Open an online account at your request
  • Provide customer service, whether it’s responding to a request or following up on an order
  • Facilitate networks of online social activity centered around our products and services
  • Market our products and services-for instance, by adding you to our email list when you make an online purchase

What information do we observe or collect through technology?

Navigational Information

When you visit this Web site, we collect navigational information, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Navigational information is largely anonymous in the sense that it doesn’t contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this navigational information with your personal information if you provide it.

To better understand what you do while on our site, we use a browser feature known as a cookie. A cookie is a small data file that’s stored by your web browser on your computer. It’s used to do things like see how you navigate our web site, and remember you and your online purchases when you return. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes and purchase history.

What choices do you have over how your information is used?


If at any time you’d like to stop future delivery of our email offers opt-out of emails using the unsubscribe link at the bottom of the email. This will stop future email offers from us, but won’t stop operational or transactional messages such as email confirmations of your online orders, or customer service communications.

Cookies, Clear Gifs, and Online Network Advertising

You may always choose to block cookies or even clear cookies from your computer. Simply follow your browser’s instructions on how to block and clear cookies. Note that blocking cookies may not block the “first-party” cookies that are placed on your computer when you visit this site. By first-party cookies, we mean those cookies (whether placed by us or a contractor) that help us see how visitors use our site, and enable us to deliver our ads on our site (as opposed to ads on an online advertising network of third-party Web sites). Clearing cookies after each visit here will prevent observations from multiple sessions being aggregated over time. Please consider the consequences of blocking or clearing cookies. Many Web sites rely on their cookies to provide you with services or features that you have requested or expect.

What is the policy for visitors from outside the U.S.?

This is a U.S. web-commerce site. This privacy policy governs the information collected at this site irrespective of where you’re located when you access it, browse it, interact with it, and make purchases through it (including those that are shipped to addresses outside the U.S.). This means your personal information may be stored outside of the province, state, and/or country in which you reside, and processed by us, an affiliate or a third-party service provider as described in this privacy policy. Moreover, governmental bodies that have jurisdiction (e.g., courts and law enforcement agencies) may be entitled to access your personal information.

How do we secure your information on our site?

This web site has the following types of security measures: limited access data-centers, firewall technology, and secure-socket-layer (SSL) certificate authentication. SSL is encryption technology that provides security for information that’s transmitted over the Internet. This site accepts orders only from web browsers that permit communication through SSL technology-for example, Internet Explorer (version 6.0 or higher), Firefox (version 3.0 or higher), Safari (version 4 or higher), Chrome (version 2 or higher), and AOL (version 9 or higher).

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

Whom may you contact with questions or concerns?

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. We can be reached at:

Neutronix Quintel
685A Jarvis Drive
Morgan Hill, CA 95037
Tel: (408) 776-5190
Fax: (408) 776-1039

This Privacy Statement was last updated April 24, 2013